Once a Seller accepts an offer, a new order is created. Orders represent a record of an exchange and allow Buyers and Sellers to facilitate the transaction along with Messages.
Creating an order
As a Seller, when you go to accept an offer, you will be prompted to confirm a new order. You will also have the opportunity to edit the order price per unit at this time, to account for any new agreed-upon purchase price. Confirming the order will create a new order and send it to the Buyer for next steps.
Paying for an order
If the Seller’s organization accepts payments any order that isn’t free must be paid for on the Rheaply platform by the Buyer. Payment can be made via credit card or ACH. For more information about paying for an order, visit https://help.rheaply.com/hc/en-us/articles/5498835876109-Pay-for-an-order
For now, logistics should be coordinated via messages and should take place off the platform. Once a Seller delivers the order, they can mark an order delivered. Buyers must mark an order received in order for the order to be completed.
Cancel an order
Prior to an order being completed, either Buyer or Seller can cancel an order. Find out more here: https://help.rheaply.com/hc/en-us/articles/5499104573069